Last updated: June 2020
This website together with our related social media accounts that link to this policy (collectively the COP Sites) are each owned and operated by Chainsaw & Outdoor Power Limited (New Zealand company number 114413) (COP, us, we or our).
We are committed to respecting your privacy and ensuring the security of any personal information you provide to us. Any personal information you provide to us, whether via any of the COP Sites or otherwise, will be collected, held and used by COP in accordance with this policy and all applicable privacy laws.
We may need to update this policy from time to time, including when necessary to reflect changes to the COP Sites, updates to our services or to reflect any changes in law. When we update this policy, we will revise the "Last updated" at the top of the policy. Where the changes are material, we will use reasonable endeavours notify you – usually by prominently posting a notice of those changes on the relevant COP Site or by sending you an email.
We encourage you to read this policy carefully. If you have any questions, please contact us using the details in the “Contact us” section below.
Information you provide to us directly
We collect personal information that you submit when using the COP Sites, including by filling in any of the online forms available on the COP Sites or subscribing to any of our mailing lists. The personal information you provide to us may include information such as your name, addresses, email, phone numbers and/or payment account information as well as any additional information you otherwise choose to provide us from time to time.
Where you provide us with any third party personal information, you must have that third party's consent to do so. By providing us any third party personal information, you warrant that you have that third party's permission to provide that information to us.
Information collected automatically
To make the COP Sites more useful to you, our servers may collect information from you, including your browser type, operating system, Internet Protocol (IP) address, domain name, and/or a date/time stamp for your visit.
Furthermore, in order for you to access certain functionality of any COP Site, a cookie or cookies may need to be installed on your device. Cookies are small text files that are placed on your device by websites that you visit. They are widely used in order to make websites work, or work more efficiently, as well as to provide information to the owners of the site.
>Most internet browsers give you the option to reject all cookies, accept all cookies, erase cookies stored on your device or be notified before a cookie is stored on your device. However, if you reject or erase the cookies referred to above some features or services of our COP Sites will not function properly or may not be fully available. Please refer to your internet browser instructions if you want to find out more about rejecting or erasing cookies.
If we don’t collect your personal information, we may be unable to provide you with all our services, and some functions and features on our COP Sites may not be available to you
If you choose to provide us with personal information, we will primary use your information to operate the COP Sites, to provide you with any goods and/or services you have requested and otherwise to support our relationship with you.
We may also use your personal information for other purposes, which may include the following:
We will not keep your personal information for longer than is reasonably necessary to fulfil the purposes outlined in this policy and to allow us to comply with our legal obligations.
There will be times when we need to share your personal information with third parties. Where we do disclose your personal information to third parties, we do so in connection with the purposes outlined above and will use reasonable efforts to make those third parties aware of the terms of this policy.
We may disclose your personal information to:
These service providers may be granted access to some or all of the personal information you provide or we collect, but will be restricted from using your personal information you provide other than as is reasonably necessary to perform their services for us. The third parties to whom we disclose your personal information may be located within or outside New Zealand.
Under certain circumstances, by law you have certain rights in connection with your personal information, including rights to:
If you wish to exercise any of the rights described above, please contact our Privacy Officer (details below). Please note that, if you are located in New Zealand, there are some statutory exceptions (contained in Part 4 of the Privacy Act) where your request for access to your personal information may be denied.
If you have any questions about what personal information we hold about you or you have a question or feedback for us on this policy or any of the COP Sites, please get in touch with our privacy officer using the contact details set out below.
Please note that we may keep a record of your communications to help us resolve any issues that you raise